Frequently asked questions

Straight answers about buying, selling, valuations and house clearance. If yours isn’t here, ring 0113 250 2626.

Visiting us

Where can I find you?

We are located at Unit 1, Old Corporation Yard, 281 Tong Road, Armley, Leeds, LS12 4NQ. Get directions.

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When are you open?

We are open Monday to Friday, 9am to 5pm, for items being brought in for future sales. Please make an appointment in advance to arrange drop-offs.

Important information:

  • We are not open for collections on sale day (Saturday).
  • Collections are available on Monday, Tuesday, and Wednesday following the auction.
  • Collections outside of these days can be arranged by appointment.
  • Viewing is on the Friday before the auction, 10am to 4pm.

To book an appointment or for any enquiries, please contact us on 0113 250 2626.

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Buying at auction

When is your next sale?

You can find all the details about our upcoming auctions on the Upcoming auctions page.

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Where can I see lots for the next auction?

The lots for each of our auctions are uploaded to the website on the Wednesday and Thursday evenings before the sale. Our auctions take place fortnightly on Saturdays at 12:30pm, giving you plenty of time to browse the catalogue online.

The auction catalogue, complete with estimates and photographs, will be available on the Upcoming auctions page once published.

In-person viewing at our premises is available on the Friday before each sale, from 10am to 4pm, unless a sale says otherwise. Please note: there is no viewing on Saturdays.

More: Upcoming auctions

What time do the sales start?

The sales start at 12:30pm on Saturdays.

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How much does it cost me to buy at auction?

A 22% commission fee, plus VAT on the commission only, is charged on every lot purchased.

This fee is added to the final hammer price and will appear on your final bill.

Please note: VAT is charged only on the commission, not on the hammer price itself.

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Will I need to register to buy at auction?

Yes, you will need to register in order to bid on lots in the auction. You can do this by registering on our website.

Please note: registering on our website is the only available method for placing bids online on items offered for sale.

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Can I still bid if I am unable to attend an auction?

Yes, you’re welcome to register for an absentee bid with our office. Just provide your full contact details, including your email address and telephone number, when submitting your bids.

You can also leave absentee bids directly through our website, making it easy and convenient to participate if you’re unable to attend in person.

Live online bidding is available through our website, allowing you to bid in real time from the comfort of your own home: register to bid with Shelbys online.

To find out if your bids were successful, please feel free to contact us on Monday morning at 0113 250 2626.

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When can I collect items I have won?

Collections are allowed on Monday, Tuesday, and Wednesday of auction week only. Any collections outside of these days must be arranged in advance by calling us on 0113 250 2626.

Please note the following important policies:

  • No items may be removed from the premises unless full payment has been received.
  • All goods must be checked before leaving the auction house, as we are unable to resolve any discrepancies once items have left the premises.
  • No refunds will be issued after items have been removed.
  • Shelby’s Auctioneers Ltd reserves the right to dispose of any remaining items—either by resale or donation to charity—if they have been left on the premises for more than 7 days without contact from the vendor or buyer.
  • We do not accept any responsibility for items left uncollected after the auction, and no compensation will be given for goods disposed of after the 7-day period.

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Selling at auction

How much does it cost to sell at auction?

There is a flat fee of £4.00 per lot, which applies whether or not the item sells.

An additional 22% commission (plus VAT on the commission only) is charged only when an item is sold.

All fees and commission are deducted from your final sale total.

Payments are issued via bank transfer following the sale.

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Can I put a reserve price on items I want to sell?

Yes, vendors have the right to place a reserve price on any items offered for sale. This is usually done with guidance from our valuer or auctioneer to ensure it reflects fair market expectations.

However, please note that setting a reserve does carry the risk of the item not being sold if bidding does not reach the minimum price.

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Can I have my items collected for sale?

As part of our service, we can arrange the removal of most household contents for auction, ranging from high-quality antiques to general household items. This service is tailored to each customer’s individual needs and is free of charge for larger items that are consigned to auction.

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What can’t I sell at auction?

Electrical goods must have a BSI-compliant plug, and we don’t accept mains-connectable gas appliances. White goods must be clean and presentable, and furniture must carry a valid fire-safety label. We can also refuse any item.

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House clearance and valuations

Do you do house clearances?

Yes, we do offer a house clearance service.

At Shelby’s Auctioneers Ltd, we provide an efficient and reliable house clearance service designed to help reduce the stress of moving home or dealing with the belongings of a loved one after a loss.

As part of our service, we can arrange the removal of most household contents to auction, ranging from high-quality antiques to general household items. Items suitable for auction are transported free of charge, while any remaining items requiring clearance are charged accordingly, depending on the volume and nature of what needs to be removed.

This service is faster and simpler than selling online, offering a convenient and environmentally friendly way to recycle unwanted items, while also giving you the opportunity to earn additional income.

Clearances can be scheduled at a time that suits you.

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How much does a house clearance cost?

Every clearance is priced on the volume and nature of what needs to be removed, so we can’t give a set price without knowing the property. The cost may be covered or reduced by the value of items sold at auction.

More: What a clearance costs

Can auction sales reduce the cost of a clearance?

They can. A clearance is chargeable, but the cost may be covered or reduced by the value of items sold at auction. Proceeds from auctioned items are returned to you after fees.

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Can you give me a valuation on items I want to sell?

We offer free verbal valuations, by appointment, when you bring your items to us in Armley, along with a free collection service for larger household contents consigned to auction. If you’d like us to come to you, there’s a £20 call-out fee within 30 miles of Armley, refunded if you go ahead and your items go into our auction. Further afield, we’ll quote the call-out when you ring. Collection of items for auction is free. Some exceptions may apply, depending on the nature and location of the items.

To arrange an appointment, please contact Mark on 07764 405701 or 0113 250 2626.

Please note: if you require a written valuation for insurance, probate, or other formal purposes, this is a chargeable service, with payment required at the time of the visit.

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Do you do probate valuations?

Yes. We prepare formal written valuations for probate, estate administration and insurance, with documentation accepted by HMRC for inheritance tax purposes. This is a chargeable service, and the fee is payable at the time of the visit.

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Questions

Still got a question?

Ring the office, or send us a message and we’ll come back to you.

Call the office on 0113 250 2626 Get a quote