FAQ

The lots for our sales are posted on the website the Friday evening before the sale takes place.
The sales are held fortnightly on Tuesday at 5.30PM so this allows the whole weekend for viewing on-line only.
The Auction Catalogue will appear on the catalogue page as the listing has been posted up with estimates and photographs.

Viewing at our sale room. is the Monday before the sale on Tuesday.

Monday 10 am -5 pm NO VIEWING TUESDAY. AUCTION ROOM IS CLOSED

What time do the sales start?

The sale commences at 5.30 PM on the day of the auction.

How much does it cost to sell at auction?

There is a flat fee of £4.00 per lot with an additional commission fee of 22% and vat on the commission only
The 22% is only charged when the item has sold,
The £4.00 lot fee is charged even if the item does not sell.
The lot charges and commission are deducted from your final bill.
Then payment is sent out via a cheque to you.

How much does it cost me to buy at auction?

There is an 22% and vat commission fee charge on every lot purchased, this is added to the final hammer price and shows on your final bill. tyhe vat is ony charged on the commission. a commission fee added by easy live auction depending if you go free or premium the free one is 3% premium is at auction house rate only.

Can I have my items collected for sale?

As part of our service, we can organise the removal of most house contents to auction, from top quality antiques to most general household items. This service is tailored to each individual customer’s needs and is free of charge for larger items going to auction only.

Do you do house clearances?

Yes we do have a house clearance service. we provide An efficient house clearance service which can help reduce the stress when moving house or having to clear the belongings after the loss of a relative. As part of our service, Shelby’s Auctioneers Ltd can organise the removal of most house contents to auction from top quality antiques to general household items. The rest of any items are charged to go to clearance the price is dependant on what is to go to be cleared. This process is much simpler and quicker than using an on line selling platform. This is an effective way of recycling unwanted items and gaining you some added income. House clearances can be carried out at a suitable time for you.

Will I need to register to buy at auction?

Yes you will need to register to bid for lots in the auction this can be via an absentee bid with the auction room or via the bidding platform easyliveauction.com there is no other way to bid for lots up for sale.

Can I still bid if I am unable to attend an auction?

Yes you can register for an absentee bid with our office.
ABSENTEE BIDS must be entered on to the provided absentee bid form and fully completed before given to a member of staff. Please remember to add your email address and to telephone on Wednesday Morning to see if you were successful on any item / items you were leaving bids on (0113 250 2626).
we also have online bidding available to all customers via easy live auctions for you to bid from the comfort of your own home.

Can I put a reserve price on items I want to sell?

Yes the vendor has a right to put any reserve on any items offered for sale with the guided advise from the valuer or auctioneer but does run the risk o the item not been sold.

Can you give me a valuation on items I want to sell?

We offer a free valuation service to all our vendors with free pick up service for larger house contents. Some exception will be made, To arrange an appointment please ring Mark on 07764 405701 / 01132 502626.
For a written valuation of your items this is chargeable and payable at the time of visit.

When can I collect items I have won?

we do allow collection on Wednesday, Thursday and Friday auction week only but any time after this needs to be arranged to collect on 01132502626.

we do not allow lots to leave the premises unless All items have been paid for.

Shelby’s Auctioneers Limited reserve the right to dispose of any remaining items via sale or donation to charity, if the items have been left for longer than 7 days on the premises with no contact .via the vendor or buyer. We do not accept any responsibility for items left on the premises after the close of the auction and we will not compensate for any item that has been disposed of after the 7 day period.

ALL goods purchased must be checked BEFORE leaving the auction house as discrepancies cannot be resolved once items have been removed from the premises .Also there will no refunds given once the items have left the premises.

When is the salesrooms open?

9 am – 5 pm Monday – Friday for items coming in for sale. please make an appointment in advance. The sale room is NOT OPEN ON SALE DAY FOR COLLECTION.